Legal, Privacy & Practice Information
Effective Date: [September 26, 2026]
This page provides important information about the website and practice of Aji Issac, LMFT (“the Practice,” “I,” “me,” or “my”). By using this website, you agree to the terms described below.
This information is provided for general informational purposes and is not a substitute for the informed consent, privacy practices, financial policies, or other documents provided to established clients.
Professional Information
Aji Issac is a Licensed Marriage and Family Therapist providing individual psychotherapy to adults in California.
Aji Issac, LMFT
California LMFT License #163588
200 New Stine Road. Suite 120, Bakersfield, CA 93309
aissaclmft@gmail.com
661-241-8768
Virtual therapy is available to clients located in California at the time of service. Limited in-person appointments may also be available in Bakersfield.
Website Disclaimer
The information on this website is intended for general informational and educational purposes only. Visiting this website, reading its content, submitting a contact form, or contacting the Practice does not establish a therapist-client relationship.
A therapist-client relationship is established only after Aji Issac and the prospective client have mutually agreed to work together and all required intake and informed consent documentation has been completed.
Information provided on this website should not be considered mental health, medical, legal, or other professional advice for any individual situation.
Privacy & Website Communications
Your privacy matters. Reasonable steps are taken to protect information submitted through this website; however, no website, email system, contact form, or electronic communication method can be guaranteed to be completely secure.
Please avoid including highly sensitive clinical, medical, financial, or emergency information in website contact forms or ordinary email.
Information submitted through the website may be used to respond to your inquiry, communicate about services, schedule a consultation or appointment, and operate the Practice.
Submitting an inquiry does not guarantee availability or acceptance as a client.
HIPAA & Protected Health Information
Once you become a client, information related to your care may constitute protected health information and will be handled in accordance with applicable federal and California privacy laws and the Practice’s Notice of Privacy Practices.
The Practice’s formal Notice of Privacy Practices and informed consent documents will be provided separately to clients as appropriate.
General website activity is not necessarily protected health information under HIPAA simply because you are visiting a therapist’s website. Please use discretion when communicating through website forms or other non-secure methods.
Telehealth Services
Aji Issac provides telehealth psychotherapy to clients who are physically located in California at the time of their session.
Telehealth involves the use of electronic communications to provide behavioral health services remotely. Although telehealth can make therapy more convenient and accessible, it also carries potential risks, including technological interruptions, limitations in communication, and privacy or security concerns associated with electronic systems.
Clients receiving telehealth services will receive additional information regarding telehealth, privacy, emergency planning, and informed consent before or during the establishment of care.
Emergencies & Crisis Situations
This website, its contact forms, email, and other routine Practice communication channels are not monitored continuously and should not be used for emergencies or crisis situations.
If you are experiencing an immediate or life-threatening emergency, call 911 or go to the nearest emergency department.
If you are experiencing a mental health or suicide-related crisis in the United States, you may call or text 988 to reach the 988 Suicide & Crisis Lifeline.
Aji Issac does not provide emergency or crisis services through this website.
Fees & Private-Pay Services
Aji Issac operates a private-pay practice and does not bill insurance companies directly.
The current fee is:
Initial 50-minute session: $150
Ongoing 50-minute therapy session: $150
Fees, cancellation policies, payment expectations, and other financial terms will be reviewed as part of the Practice’s intake and informed consent process. Information on this website is intended to provide general transparency regarding fees but does not replace the financial agreement provided to clients.
Superbills & Out-of-Network Benefits
Although the Practice does not bill insurance directly, superbills are available for clients who wish to seek reimbursement through their out-of-network insurance benefits.
A superbill is a document containing information about services received that a client may submit to their insurance company for possible reimbursement.
Providing a superbill does not guarantee that an insurance company will reimburse any portion of the cost of therapy. Coverage, deductibles, reimbursement rates, exclusions, authorization requirements, and claim procedures vary by insurance plan.
Clients are responsible for contacting their insurance company to understand their out-of-network mental health benefits and for submitting claims when applicable.
Please be aware that using out-of-network insurance benefits may require the disclosure of certain clinical information to your insurance company, including a mental health diagnosis.
Good Faith Estimate & The No Surprises Act
Under federal law, health care providers are generally required to provide individuals who do not have insurance, or who are not using insurance to pay for care, with an estimate of the expected charges for scheduled health care services.
If you are uninsured or choose not to use insurance for therapy, you have the right to receive a Good Faith Estimate explaining how much your care is expected to cost.
You may ask Aji Issac for a Good Faith Estimate before scheduling a service or at any time during your care. When required by law, a Good Faith Estimate will also be provided within the applicable timeframe after services are scheduled.
Because the length and frequency of psychotherapy vary from person to person, it may not always be possible to predict exactly how many sessions you will ultimately choose to attend. Your Good Faith Estimate may therefore be based on information reasonably available at the time the estimate is prepared and may describe anticipated recurring services.
If you receive a bill that is substantially higher than your Good Faith Estimate, federal law may provide a patient-provider dispute resolution process.
For additional information about your rights under the No Surprises Act and Good Faith Estimate requirements, visit CMS information about your rights and protections against surprise medical bills.
Cancellation & Attendance Policies
The Practice maintains policies regarding cancellations, missed appointments, late arrivals, and other scheduling matters. These policies will be provided to clients as part of the informed consent and financial agreement process.
Because circumstances and Practice policies may change, the policies contained in your signed client documents will control if they differ from general information presented on this website.
California Notice to Consumers
The Board of Behavioral Sciences receives and responds to complaints regarding services provided within the scope of practice of marriage and family therapists, clinical social workers, professional clinical counselors, and educational psychologists.
You may contact the California Board of Behavioral Sciences for additional information regarding licensure or the complaint process.
California Board of Behavioral Sciences
Board of Behavioral Sciences
1625 North Market Blvd., Suite S200
Sacramento, CA 95834
Telephone: (916) 574-7830
California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending on the law that applies to a particular type of information and the Practice’s legal obligations, these rights may include the ability to request information regarding personal information collected, request correction or deletion of certain information, or exercise other rights provided by law.
These rights may be subject to exceptions, including requirements relating to health records, professional recordkeeping, legal obligations, security, and information governed by other privacy laws.
To submit a privacy-related request concerning this website or the Practice, contact aissaclmft@gmail.com
The Practice does not sell personal information in exchange for money.
Cookies, Analytics & Third-Party Services
This website may use cookies, analytics tools, scheduling systems, embedded content, fonts, or other third-party technologies to operate the website, understand general website usage, and provide functionality.
These third-party services may collect technical information such as browser type, device information, IP address, pages visited, or similar usage information according to their own privacy practices.
Where required, users may be provided with options regarding non-essential cookies or similar technologies.
External Links
This website may contain links to third-party websites or resources for convenience or educational purposes. A link does not constitute an endorsement or guarantee of the accuracy, security, availability, or privacy practices of another website.
The Practice is not responsible for the content or practices of third-party websites.
Intellectual Property
Unless otherwise stated, the text, branding, graphics, logo, design elements, photographs, downloadable materials, and other original content appearing on this website are owned by or licensed to Aji Issac.
Website content may not be copied, reproduced, republished, distributed, modified, or used commercially without prior written permission, except as permitted by applicable law.
Accessibility
Aji Issac is committed to making this website reasonably accessible and usable for as many visitors as possible.
If you experience difficulty accessing information on this website or need information provided in another format, please contact aissaclmft@gmail.com. Reasonable efforts will be made to provide access to the requested information.
No Guarantees
Psychotherapy is highly individual, and outcomes vary. Nothing on this website guarantees or promises a particular therapeutic result.
Testimonials, examples, descriptions of services, or educational information, if present, should not be interpreted as a guarantee that another person will experience the same outcome.
Changes to This Website or Legal Information
The Practice may update this website, its services, policies, or this legal information from time to time. Changes may be made without prior notice.
The effective date at the top of this page indicates when this page was most recently updated.
Questions About This Website or These Policies
Questions about this website, privacy practices, fees, superbills, Good Faith Estimates, or other administrative matters may be directed to:
Aji Issac, LMFT
California LMFT License #163588
aissaclmft@gmail.com
661-241-8768
200 New Stine Road. Suite 120, Bakersfield, CA 93309
For clinical privacy practices applicable after becoming a client, please refer to the Practice’s Notice of Privacy Practices and informed consent documents.